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Terms & Conditions
Page 6
  • Right To Deny Any Customer
  • Pregnancy - GoAir Acceptability Criteria
  • Condition For Auction Tickets
  • Governing Law and Disputes
GoAir reserves its right to refuse passage to any Customer who is under the influence of alcohol or drugs, violent or abusive, or where the Company or its duly authorized representatives / staff believe that it is necessary for the safety and comfort of other Customers or for the protection of the aircraft and / or other assets.

Except in the case of its act(s) or omissions done with intent to cause damage or recklessly and with knowledge that damage would probably result, GoAir shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of GoAir as to the dates or time of departure or arrival or as to the operation of any flight.
If accepted for air travel, the below Customer will need to declare the same and fill-in/sign-in a GoAir MEDA Form at the airport before the issue of air ticket or boarding pass.

  • Expectant mother till the end of 27th week of pregnancy may be permitted to fly without any medical certificate.
  • From 28th week to 36 weeks – requires a Medical Certificate as "Fit to Fly as a Customer/Fit for Air Travel" valid for travel date, ideally issued in the last 24 (twenty four) hours from a Consulting Obstetrician & Gynecologist. The medical certificate should be acceptable to the Duty Manager/Airport Manager and in case of doubt/clarification; the company doctor may be contacted for necessary advice. A copy of medical certificate to be retained by GoAir.
  • Pregnancy 37 weeks onwards (beyond the end of 36 weeks) is not permitted to fly.
  • Post delivery mother and infant can fly after 7 days provided it was a normal delivery. In case of caesarian section and /or complicated delivery they can fly after 2 weeks.
In the case of tickets won in internet auctions, the total cost of the ticket(s) (inclusive of taxes) will be as per the bid won by the Customer on the website which hosted the auction. The value of the ticket(s) can be obtained by the Customer from such website. No cancellation or rebooking will be permitted.
These GoAir Regulations shall be subject to, interpreted in accordance with and governed by Indian law. All claims and disputes shall be subject to the exclusive jurisdiction of Mumbai, India only.
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